Christal Accents Gifts and Decor
P.O. Box 1016
Helotes, Texas 78023
Ways to Place an Order:
1. You can place your order online, or
2. Call us with your order, or
3. Print out a copy of your order and FAX, or
4. Mail your order with cashier check or money order, or
5. Email your order and mail cashier's check or money order
Fax- 1-210-372-0201
Toll Free 1-877-372-0832
Jacque@christalaccents.com
FREE FEDEX GROUND SHIPPING on orders over $99.00
within the continental United States all items must ship together for Free Shipping. (to the same address).
Shipping Rates Ground:
$1.00-$24.95 = $ 6.95
$25.00-$69.99 = $7.95
$70.00-98.99 = 8.95
$99.00 & up = FREE SHIPPING;
Special delivery options may be requested such as shipping UPS, Priority Mail, Overnight etc. and shipping rates emailed including shipping to Hawaii, Alaska and APO PPO Addresses - These must go through US Postal and Do NOT qualify for Free Shipping.
TAXES- Texans have to pay 8.125% sales tax...SHIPPING- USPS and Fedex Ground are our primary shipping agents. Items will usually ship within 24-48 hours of order receipt.
RETURN POLICY- Your satisfaction is guaranteed. If you are not satisfied with your purchase, return it following Return Policies. If your item is damaged or defective, you will be sent a refund. Shipping charges are non-refundable unless item is defective. Notify within 7 days (exception, holidays) Returns may be subject to a 20% restocking fee. Returns cannot be accepted without authorization of Christal Accents. Items must be returned in all original packaging to receive a refund or credit. Return Items must be insured. Christmas gifts may be returned with authorization from Christal Accents for an instore credit. Seasonal decor such as ornaments, Santas, angels, etc may only be returned if they were unopened and there is NO damage to the box including scotch tape tears, dents, or bent edges. They will be subject to a 20% restocking fee.
If you return items when you had originally recieved Free Shipping and Your Returns result in an amount that falls below Free Shipping, then shipping charges for original order will be deducted from your refund. If you have any concerns, please call or email us.
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